UBC LT Administrative Access
UBC Learning Technology Hub
Welcome to LT Admin Access Requests
Please use this website if you are requesting administrative access to the following tools:
- Canvas and Canvas Catalog
- Kaltura MediaSpace (KMS) as either an Admin or a Channel Manager
For each application, you will be asked:
- To complete an administrative access and confidentiality agreement
- To provide appropriate approvers in your department, faculty, or unit
Register or Log In below to start a new application or continue an existing application.
Completed applications will be sent to the UBC Learning Technology Hub (LT Hub). If you have any questions, feedback, or technical issues on this site, please contact us at LT.hub@ubc.ca
How the process works
1
Submit your request
Log in and complete the application form.
2
Recommenders approve
Your recommenders receive an email and approve your request.
3
Staff review
The team reviews and processes your request.
4
Access granted
You are notified when access has been set up.
Frequently asked questions
Current UBC employees with a valid UBC email address and support from their department.
The timeline depends on how quickly your recommenders respond and staff availability to act on the request. You will receive a confirmation email when your request is submitted, and you can check the status of your request at any time by logging in.
Please follow up with your recommenders directly. Your request will not proceed until your recommenders have approved it.
Yes, your request can be edited until it is denied or granted. It may also be returned to you for additional information or modification if necessary. You will be notified if changes are required. You also have the option to withdraw a request at any time.